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What is Lumos?

Lumos is a Unified Access Platform that combines SaaS management and identity governance to help IT and Security teams manage access to applications and data.

What are the main features of Lumos?

Lumos offers features such as SaaS discovery, spend management, onboarding and offboarding automation, identity management, privileged access management, user access reviews, and IT service management automation.

Who can benefit from using Lumos?

Lumos is beneficial for a wide range of organizations, from growing tech companies to Fortune 500 enterprises, enabling them to streamline their access management processes.

How does Lumos help reduce costs?

Lumos helps organizations optimize and control software spending through its spend management features, which provide visibility into application data and usage patterns.

What security benefits does Lumos provide?

Lumos enhances security by offering features that protect against identity breaches, manage privileged access, and ensure compliance with access controls, thereby reducing the risk of unauthorized access.

Can Lumos automate IT processes?

Yes, Lumos automates various IT processes, including onboarding, offboarding, and IT service management requests, which helps eliminate busywork and improves operational efficiency.

Q: How often does Lumos experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Lumos outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.